Effective date: September 8, 2026
1. Acceptance Of Terms
By downloading, installing, accessing, or using any PRO-BSS software, application, web platform, mobile app, SaaS product, API, communication tool, integration, documentation, or related service, you agree to these Terms & Conditions. If you use any PRO-BSS product on behalf of a company or organization, you confirm that you are authorized to accept these terms for that entity. If you do not agree, do not install, access, or use the software or services.
2. Scope Of Covered Software
These terms apply to all software and services provided, operated, licensed, hosted, or published by PRO-BSS, including mobile applications, web applications, SaaS platforms, desktop tools, enterprise systems, APIs, SDKs, communication applications, VoIP/SIP tools, integrations, updates, trial versions, beta releases, documentation, and support services.
3. License To Use The Software
PRO-BSS grants you a limited, revocable, non-exclusive, non-transferable license to access and use the software for lawful business or personal purposes, subject to these terms and any account, service, subscription, project, usage, seat, feature, or license limits that apply.
4. No Emergency Communications
Where any PRO-BSS software includes calling, messaging, SIP, PBX, VoIP, telecom, or communication functionality, it is not designed or intended to be the primary method for contacting police, fire, ambulance, hospitals, emergency services, poison control centers, 911, 112, 999, or any other emergency number unless PRO-BSS or your telecom provider expressly confirms such capability in writing. Emergency calling may be unavailable, limited, delayed, misrouted, or dependent on third-party network and provider configuration. You must maintain an alternative method for emergency communications.
5. Account, Device, And Network Requirements
The software may require valid account credentials, internet access, device permissions, cloud configuration, SIP/PBX/VoIP settings, API keys, business account settings, or third-party service credentials. You are responsible for keeping credentials secure, maintaining compatible devices and network access, and ensuring that your configuration complies with applicable laws and provider policies.
5. Acceptable Use
You agree not to use the software or services for spam, harassment, fraud, unlawful calling or messaging, unauthorized recording, caller ID misuse, scraping, credential sharing, malware, security attacks, service disruption, intellectual property infringement, or any activity that violates telecom, privacy, data protection, export, consumer protection, or other applicable laws.
6. Restrictions
You may not copy, modify, decompile, disassemble, reverse engineer, sublicense, sell, rent, lease, distribute, bypass technical limits, remove proprietary notices, interfere with security controls, or create derivative works from the software except where applicable law expressly allows such activity despite this restriction.
7. Ownership And Intellectual Property
The software, source code, object code, design, interfaces, documentation, trademarks, logos, service names, workflows, databases, and related materials are owned by PRO-BSS or its licensors. These terms do not transfer ownership of any intellectual property rights to you.
8. Updates And Changes
PRO-BSS may provide updates, fixes, enhancements, or feature changes. Some updates may be required for security, compatibility, or continued service operation. We may modify, suspend, or discontinue features where necessary for technical, legal, or business reasons.
9. Third-Party Services
The software may connect to third-party services such as hosting providers, payment gateways, app stores, SIP servers, PBX systems, cloud infrastructure, push notification services, analytics tools, maps, email services, SMS gateways, AI providers, CRMs, ERPs, and communication providers. PRO-BSS is not responsible for third-party service availability, policies, outages, pricing, data handling, or performance.
10. Privacy And Data
Your use of the software may involve account details, user profiles, device information, diagnostics, usage logs, support records, business data, communication metadata, call logs, files, form submissions, or other data needed to operate, secure, improve, or support the services. You are responsible for obtaining any required consent before using the software to collect, upload, record, monitor, transmit, or process personal data. See our Privacy Policy for more information.
11. Fees And Subscriptions
Some products or features may require paid subscriptions, project fees, license fees, service plans, usage-based charges, app-store purchases, or third-party provider charges. You or your organization are responsible for applicable charges, taxes, telecom fees, carrier fees, hosting fees, and marketplace billing terms where applicable.
12. Customer Content And Responsibility
You retain responsibility for content, data, instructions, materials, credentials, and configurations that you or your users submit to or use with the software. You represent that you have the rights and permissions needed to provide such content and that it does not violate law or third-party rights.
13. Security
You must not attempt to gain unauthorized access to PRO-BSS systems, other accounts, networks, source code, databases, or restricted features. You are responsible for maintaining secure passwords, devices, API keys, and administrator access. Notify PRO-BSS promptly if you suspect unauthorized use of your account or software environment.
14. Disclaimer Of Warranties
The software and services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. PRO-BSS does not warrant that any software or service will be uninterrupted, error-free, secure, compatible with every device, browser, network, provider, or business purpose, or free from vulnerabilities or data loss.
15. Limitation Of Liability
To the maximum extent permitted by law, PRO-BSS will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, communication failure, software error, service outage, security incident, device issue, provider failure, or network failure arising from use of the software or services.
16. Termination
PRO-BSS may suspend or terminate access if you violate these terms, misuse the software, create security or legal risk, fail to pay applicable fees, or if the related account, project, license, or service is discontinued. Upon termination, you must stop using the affected software and remove it from your devices or systems if requested.
17. App Store And Marketplace Terms
If you download software from Apple App Store, Google Play, or another marketplace, your use may also be governed by that marketplace's terms. These terms apply between you and PRO-BSS, and the marketplace is not responsible for support, maintenance, claims, or warranties for the software except as required by its own terms or applicable law.
18. Governing Law
These terms are governed by applicable laws of the jurisdiction in which PRO-BSS operates, without regard to conflict-of-law rules. Any dispute will be handled by the competent courts or dispute-resolution forum available under applicable law.
19. Contact
For questions about these Terms & Conditions, contact PRO-BSS at support@pro-bss.com.